Verifying Your o99 Account
Account verification on o99 is how we protect your balance from unauthorised withdrawals. It is a one-time process: upload a clear photo of your national ID or passport and a selfie taken the same day. Our team reviews submissions and sends a confirmation to your registered number. Accounts that skip verification can still deposit and browse the lobby — Baccarat Insider, Sundarban
Bonus Reels, Blackjack Blast — but withdrawals are held until verification clears. Keeping your registered phone number and wallet number consistent speeds the review up significantly. If your documents are rejected, the rejection note will say exactly what needs to be resubmitted.
- Prepare your ID document — Have your national ID card or passport ready — the photo must be unobstructed and all four corners visible.
- Take a same-day selfie — A clear, well-lit selfie taken on the same day as the submission is required alongside your ID.
- Upload via account settings — Go to account settings, find the verification section, and attach both files before submitting.
- Wait for confirmation — Our team reviews and sends a status update to your registered number — check for the confirmation before requesting a withdrawal.